Inquiries and Complaints Channel

In this channel of inquiries and complaints, inquiries or claims of a commercial nature are not allowed. To do this, use this form: Contact or call customer service.

Clarifications to fill in the form

Types of communication

  • COMPLIANCE: Conduct contrary to the law or corporate policies.
  • INFRINGEMENTS TO SOCIAL SECURITY / TAX AGENCY: Contracts, fraud, corruption and the like.
  • PREVENTION OF LABOR RISKS / ENVIRONMENT: Bad practices, irregularities, deficiencies and suggestions.
  • WORKING NATURE: Harassment, abuse, discrimination, labour, moral and/or sexual, equality plan, gender violence, cyberbullying
  • OTHERS: Anything that is not reflected above and is extremely important, where it concerns the worker, the company or their civil liability.

Optional boxes:

  • CONFIDENTIAL: If you check this box, Elektro3 will not reveal your identity during the management of the communication.
  • NO COMMUNICATIONS: If you check this box, Elektro3 will not inform you of the actions carried out in the communication management.
  • ANONYMOUS: If you check this box, Elektro3 will not receive any personal data, consequently, it will not be able to communicate with you through any channel.

If you wish, you can also contact:

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