Customer services

Being a wholesaler means more than just selling boxes

Elektro3 is the wholesale hardware, DIY, industrial supply, and construction materials distributor that stands by your side. Services designed to help your business compete with any rival — included, and with no monthly fees.

24h shipping Support 6:00–22:00 No joining or monthly fees B2B platform
Our commitment

Everything you need to sell more, from a single supplier

We don’t limit ourselves to serving you products. We support you in everything surrounding your business: from assortment and logistics to store image and digital tools.

Most of these services are included at no extra cost and with no obligations. Because when you do well, we do well too. It’s that simple.

01 Support

Real people, no automated switchboards

You always talk to someone who knows your business and provides real answers.

Discover the company →

Local agent

An agent dedicated to your store, with a direct mobile number. They know your shop and your clients.

Phone support 06:00 – 22:00

16 uninterrupted hours, Monday to Friday. No menus or endless waiting times.

After-sales service

Agile management of incidents, returns, and warranties. We resolve it quickly for you.

Direct dealing

No middlemen. You deal directly with the wholesaler that manufactures and distributes.

02 Logistics

Your order, in store tomorrow

A major logistics center and real stock so you never miss a sale.

Learn more about B2B →

24-hour shipping

Orders placed before 4:00 PM leave the same day. Mainland and Islands.

+26.680 references in stock

Permanent stock of our own brands and top sector firms.

30.000 m² warehouse

Our own logistics center in Vilaseca (Tarragona), the core of our operation.

Dropshipping

Sell without stock: we ship directly to your final customer in your name.

No tied-up capital

Real-time stock

Check actual availability instantly via the B2B platform.

03 Platform & digital

Technology that simplifies your day-to-day

Developed in-house to make ordering, integrating, and communicating easy.

See technology →

Exclusive B2B web area

24/7 ordering, your price instantly, real stock, purchase history, and shared cart. View the platform →

Your B2C online store

We set up your own online store under your name and domain to sell to final customers. Catalog, stock, and prices synced with Elektro3.

ERP and e-commerce connectors

Native integration via API with PrestaShop and Control Integral ERP — and new connectors on the way. Catalog, stock, and prices synchronized.

Digital content channel

Photos, videos, and templates ready for your store’s social media and e-commerce.

App Elektro3 Store

Buy from your mobile, at the counter, or in the warehouse, at any hour. Download the app →

04 For your store

We set up and design your hardware store

From the assortment plan to signage: we help you build a store that sells.

Advice and creation

We support you in opening or remodeling your hardware store, with an assortment plan by area.

Display systems

Furniture and fixtures specifically designed for each product line in your store.

Corporate image

Signage, banners, and brand image for your shop — included.

DTF & graphic production

In-house customization and graphic production for your signage and materials.

Showroom 4.000 m²

Visit us in Vilaseca and find display ideas for your shop. View showroom →

No joining or monthly fees

No franchise or exclusivity. You buy what you need, when you need it.

quierounaferreteria.com

Do you want to open or remodel a hardware store?

We have a dedicated portal for it. quierounaferreteria.com is the Elektro3 group platform for entrepreneurs and hardware store retailers who want to set up or modernize their business — with full logistics, sales, and assortment support behind them.

Visit quierounaferreteria.com View corporate dossier +530 hardware stores supported since 1993
Cover of the Elektro3 corporate dossier
Corporate dossier

Discover the best sales tactics and resources for your hardware store

All the support of Elektro3 in one document: store setup, display solutions, showroom, logistics center, product families, brands, and services to grow your business.

B2B Platform

The best B2B in the sector, as standard

Your purchasing center open 24/7. Considered the best wholesale platform in the hardware sector, developed entirely by our technology team. Included free of charge as a client.

24/7 ordersBuy at any time, every single day
Your price instantlyAlways updated
Real stockInstant availability
HistoryRepeat orders in one click
Join the Elektro3 channel

Sell more in your hardware store. No entry fees, no quotas, no exclusivity

Open your wholesaler account in less than 24 hours. We will call you, assign you a local agent, and you can start buying at wholesale prices.